Contact
Get in touch
Account questions, order issues and freight enquiries. We reply on Telegram - message @ShiplySupport directly or leave your username in the form.
Contact form
We reply on Telegram, so your username is the one thing we cannot do without. Signed-in customers can also open a ticket from the dashboard.
Fastest
Telegram support
Message us directly and we pick it up in the same chat. Join the community for announcements and updates.
Contact form
Leave the details, we reply on Telegram
Best for freight quotes and anything with order numbers or routes. Include your Telegram username and we will message you there.
Response time
Usually within the hour
Labels are typically delivered within a maximum of 1 hour. Support follows the same pace during working hours.
Ready to ship?
Standard labels are self-service - create an account and order directly.