Frequently asked questions

Create an account, fund your balance, choose a label (for example UPS Personal Domestic), enter shipment details, and check out. Labels are typically delivered within a maximum of 1 hour.

Labels are typically delivered within a maximum of 1 hour. Most orders are generated much sooner, and every label is stored in your Order History.

UPS, FedEx, Royal Mail, DHL, USPS - each offered as Personal or Business labels for Domestic or International shipments.

Yes. Every label has a fixed price by carrier, tier, and destination - the price you see is the price you pay. Bulk discounts are applied automatically for multiple labels in one order.

Fund your balance with any supported cryptocurrency from the Wallet, then pay for labels from that balance. Deposits are credited automatically once the network confirms them.

Message @ShiplySupport on Telegram, or send the contact form with your Telegram username and we will reply there. Signed-in customers can also open a ticket from the dashboard.

Yes. 3+ labels save 10%, 5+ save 20%, 10+ save 30%, and 20+ save 40% when purchased in a single order.

1 referral earns 50% off a label of your choice; 5 referrals earn a free label. Rewards are cumulative and stackable once referred accounts are verified.

All purchased labels, tracking numbers, and invoices are stored in Order History on your dashboard for download at any time.

Pallet freight (ocean and air) and volume-based terms are arranged through our contact form or by messaging @ShiplySupport on Telegram. Standard labels never require contacting support.